Property Management Answering Service
Alliance Communications is an Award Winning 24/7 answering service to Daytona since 1987.
Our customer service agents pride themselves by helping property management firms and owners to
maintain a positive and healthy relationship with their residents and guests by responding
immediately and accurately.
Alliance Communications currently provides answering services to thousands of multi-family, commercial and
vacation property units. The unique needs of each of these types of properties command that each of our
Apartment Answering Service client accounts are scripted according to their individual needs. Our lengthy experience has taught us that
multiple protocols will eliminate the possibility of lost sales leads or costly maintenance problems due to
inaction. Our courteous customer service agents are thoroughly screened and tested, with the average agent
having 6 years with our company. We focus our hiring on common sense thinkers with keen instincts leaving
you with the assurance that your calls are routed quickly and accurately to the appropriate sales agent or
maintenance personnel. Our ability to document every key stroke and record every call during the messaging
process will provide you with the best after hours maintenance dispatching available to eliminate the possibility
of missed protocols or misunderstandings with residents and guests
Whether you choose to utilize our services 24 hours per day or for overflow support during your office hours
and/or after hours, our staff will partner with your company to provide the customer service levels that you
expect of your own staff.
Some of the more common services that Alliance Communications provides to our property management firms in
Daytona include, but are not limited to:
| Concierge Service | Screen & Dispatch Maintenance Issues |
| Capture New Leads | Check-In or Check-Out |
| Remote Security Gate Operation | Live Chat from your website |
Some examples of our Commercial & Residential Property Management Clients Include:
| Government Housing Authorities | Apartment Communities |
| Commercial Buildings/Property Management Companies | Vacation Rental Properties |
| Condo Hotel Sales | Real Estate Companies |
| Condominium Communities | Home Owner Associations |
| Mobile Home Communities | Housing Authorities |
Please call us today to see how our Live Operators can help you with your remote answering service, remote receptionist and
after hours message taking needs! 386-944-5844 or 800-555-3738