Attorney & Legal Answering Service
Alliance Communications Center has been the Attorney Answering Service of choice in Daytona since 1987. Our 24/7
custom Answering Service and Call Center solutions are supported by professional and articulate Customer Service Agents who
understand that your legal clients deserve the finest service available. Our Attorney Answering Service Agents are “100% Live”
and trained as “Virtual Receptionist” for after hours message taking and lead capture. Our staff is performance-oriented and
VERY proud of our most recent Association of Teleservices International Award of Excellence for superior customer service in
June of 2011. No matter how small or large your legal practice is, your callers are always greeted by a courteous
and helpful voice.
Since every Law Firm has unique communications needs, Alliance Communications will provide our staff
with scripting, after hours message taking and message dispatch instructions for each attorney in your firm.
Our “polite patching” techniques allow you to closely screen your calls so that you are always prepared for any situation.
Custom IT solutions offered by Alliance Communications allow us to access your calendar for appointment scheduling to maximize
your efficiency. If your court schedule sometimes becomes chaotic, we can call your clients for you and reschedule those important
appointments. No matter where you are, we will be your faithful assistant 24/7 to handle your legal answering services and
after hours message taking needs.
Alliance Communications also offers custom solutions for large advertisers. We are able to capture your
inbound leads and provide you with custom reports so that you can proactively manage your advertising budgets.
Since you have worked hard to promote your website, you will be certain that our “Live Chat” capabilities will
engage reluctant callers and secure new business opportunities for your practice.
|Criminal Law||Family Law|
|Real Estate Law||Personal Injury|
|Medical Malpractice||Bankruptcy Law|
|Immigration Law||Business Law|
|Class Action Lawsuits|
Law firms with very unique needs or high volume of calls will appreciate our CALL CENTER capabilities. Our call
center and contact center solutions will provide you with the same professional and courteous service but at an
even more sophisticated level!
|Leads Capture||Virtual Receptionist|
|Schedule Appointments||Cancel Appointments|
|100% Live Answer||Call Patching|
|Web Chat from your site||Appointment Scheduling|
Please call us today so that we can discuss your Attorney Answering Service , Legal Answering Service and after hours message
taking needs. We promise to make a difference in your business.386-944-5844 or 800-555-3738